My name is Tom Waßmann. I help individuals, teams, and organizations make better decisions with technology, bridging IT infrastructure, knowledge management, and AI.
For over two decades, I’ve worked across industries: Public sector, education, non-profits, industry and cyber security.
I help solve the same underlying problem everywhere: People drown in information but starve for knowledge.
The tools change. The challenge doesn’t.
Today, that challenge has a new dimension. AI systems like ChatGPT and Claude can process, summarize, and extract information at scales no human team can match. But they also hallucinate, confabulate, and guess — often without telling you. The gap between what AI can do and what it should be trusted with is where my work lives.
What I do:
AI Integration Consulting
Helping teams adopt AI tools without adopting AI’s blind spots. From prompt engineering for reliable data extraction to building workflows that catch what the model won’t flag.
Knowledge Management
Designing systems that capture, connect, and surface organizational knowledge — whether that’s a personal second brain or a company-wide knowledge base.
IT Strategy for SMBs & Non-Profits
Pragmatic, vendor-neutral advice on infrastructure, tooling, and digital transformation. Self-hosted where it makes sense. Cloud where it doesn’t hurt.
I believe the best technology decisions are informed by understanding how people actually work — not by feature lists. I bring a holistic perspective shaped by work science, practical IT experience, and a deep interest in how humans and machines can complement each other honestly.
Currently exploring: Self-hosted AI stacks, local LLMs on consumer hardware, personal knowledge graphs, and the question of how to make AI systems admit what they don’t know.
tom@knowledge.technology
and see my Linkedin.